Whether you place your Bas Bleu orders by phone, web, or mail, all of your purchases are carefully packed and shipped to you by our warehouse team in Hudson, Ohio. Our 57,000-square-foot warehouse--which we share with our sister brands What on Earth and Daedalus--is home to approximately 14,000 unique SKUs ("stock keeping units"), the products all organized and stored with dizzying efficiency on some of the tallest "bookshelves" we've ever seen! The facilities are state of the art when it comes to machinery and technology, but it's the terrific people behind the scenes who make it all possible.
Processing orders is a lot of work, and most of the year it's carried out by a skilled and efficient staff of twenty-one full-time employees. But when the holiday season ramps up, so does our warehouse crew! In 2018, we added an astonishing 110 seasonal workers and a second shift to pack your orders. Could we add a third shift? Probably! But we believe our employees deserve a healthy work-life balance. We also pride ourselves on paying a living wage. In fact, we've upgraded our warehouse pay twice over the past few years in order to stay competitive, and we offer medical and retirement benefits to all of our full-time employees. We also aim to treat every employee with dignity and respect. As a result, we experience very little turnover in our warehouse staff, and we have a large number of seasonal employees who return year after year to help out during the holiday rush.
But lest you think our warehouse is all work and no play, our crew enjoys perks like a hefty employee discount and monthly cookouts, where we serve hamburgers, hot dogs, and bratwursts alongside potluck side dishes whipped up by the employees. When asked what skills our employees provide that machinery cannot, Madonna says, "Plain and simple it's the human touch: ensuring that the product is correct, it's in great shape, and if it needs to be gift wrapped that it looks outstanding and that every package is packed properly for the final journey."