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Delivery and Price Guarantee
What are your shipping & processing rates?
Delivery to Canada and other foreign countries
Returns and Exchanges
|Continental US Shipping & Processing Charges
|Total Amount of Order
Ohio Delivery: Add applicable local sales tax.
Georgia Delivery: Add applicable local sales tax.
CHECK POLICY: Upon receipt, your check may be converted into an electronic
debit and processed according to Federal Reserve rules. Receipt of the check
will be deemed to be your authorization for an Automated Clearing House
debit entry to your account, which likely will be posted to your account the
following day. If your check is dishonored or returned for any reason, we
will electronically debit your account for the amount of the check plus a
legal limit of a processing fee as per state law.
COLORADO, OKLAHOMA, SOUTH DAKOTA, TENNESSEE & VERMONT SALES TAX:
For those customers purchasing from us and shipping to Colorado, Oklahoma, South Dakota, Tennessee, or Vermont:
We do not collect sales or use taxes in all states. For states imposing sales or use taxes, your purchase is subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the Internet or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities.
Colorado HB 1193, enacted in February 2010, required online retailers to provide a detailed purchase report to customers with more than $500 of annual Colorado purchases by January 31st and to provide a summary purchase report with the total amount of each customer's annual Colorado purchases to the Colorado Department of Revenue by March 31st. This law is currently the subject of a legal challenge brought by the Direct Marketing Association and others. In the meantime, the U.S. District Court has suspended enactment of the law while the legal challenge proceeds.
For Oklahoma purchasers, the tax may be reported and paid on the Oklahoma individual income tax return [Form 511] or by filing a consumer use tax return [Form 21-1]. The referenced forms and corresponding instructions are available on the Oklahoma Tax Commission website, www.tax.ok.gov. We are required to provide the notice above for Oklahoma purchases based on Oklahoma law (HB 2359) enacted in June 2010.
For South Dakota purchasers, the tax may be reported and paid on the South Dakota use tax form. The use tax form and corresponding instructions are available on the South Dakota Department of Revenue website. We are required to provide the notice above for South Dakota purchases based on South Dakota law (SB 146) enacted in April 2011.
Please be aware that purchases shipped to Tennessee may be subject to Tennessee Use Tax (T.C.A. § 67-6-210) unless an exemption exists under Tennessee law. A sale is not exempt under Tennessee law because it is made through the Internet. Payments of applicable Tennessee use tax may be made through the Tennessee Department of Revenue's Website at https://apps.tn.gov/usetax.
For Vermont purchasers, the tax may be reported and paid on the Vermont use tax form. The use tax form and corresponding instructions are available on the Vermont department of taxes website. We are required to provide the notice above for Vermont purchases based on Vermont law (H 436) enacted in May 2011.
Join the Bas Bleu Society and get FREE standard shipping for a full year!
(standard delivery, one address per order)
Bas Bleu Society Membership Benefits:
- Free shipping and processing (standard delivery, one address per order)
- 15% discount on most regular-priced books and other selected items. Look for the BBS symbol
- Gift-wrapping at half price
- Special offers via e-mail
- "Members Only" mailings and sale offerings
- A membership card to flaunt your bluestocking status
- 100% satisfaction guaranteed: You may discontinue your membership at any time and receive a refund of your annual fee, less the value of discounts used.
INVENTORY AVAILABILITY: Although we do our best to communicate our inventory
availability during your shopping experience, there may be some instances
where, as the order is being processed, we may need to adjust the status of
your order. In some cases, we may need to cancel items from your order if
they are discontinued and we have none in stock to ship. We apologize for
any inconvenience this practice may cause you. Please know we are constantly
working to improve our website functionality. We thank you for your
STANDARD DELIVERY TO 48 CONTIGUOUS STATES AND THE DISTRICT OF COLUMBIA: We use Fed Ex Ground, UPS Ground
and the U.S. Postal Service to ship most orders. Orders shipped from our
warehouse can be delivered in 7-10 business days from the date of the order.
Items personalized or shipped direct from our suppliers may require 4-6
weeks for delivery. Please refer to item description. Items ordered together
are sometimes shipped separately. You will be notified if an item is
temporarily out of stock. Credit card orders are charged only as each item is
shipped. Standard delivery fees for shipping and processing are listed above
on the shipping and processing table. Please supply a street address for
delivery. PO, APO, FPO addresses contact Customer Service - 1-888-557-2647.
RUSH DELIVERY TO 48 CONTIGUOUS STATES AND THE DISTRICT OF COLUMBIA: Add $8.99 to standard shipping and
processing charge. Orders placed before 12 NOON (EST) will be delivered
within 3-5 business days after the order placement. Applies to in-stock
items only. Some oversized, heavy or drop shipped items may be excluded as
noted in the copy. No PO Boxes or APO/FPO. Other restrictions may apply.
2-DAY DELIVERY TO 48 CONTIGUOUS STATES AND THE DISTRICT OF COLUMBIA: Add $12.99 to standard shipping and
processing charge. Orders placed before 12 NOON (EST) will be delivered
within 2 business days after the order placement. Applies to in-stock items
only. Some oversized, heavy or drop shipped items may be excluded as noted
in the copy. No PO Boxes or APO/FPO. Other restrictions may apply. Please
click for more information.
OVERNIGHT DELIVERY TO 48 CONTIGUOUS STATES AND THE DISTRICT OF COLUMBIA: Add $20.99 to standard shipping
and processing charge. Orders received by 11am (EST) will be delivered the
next business day after the order placement. Applies to in-stock items only.
Some oversized, heavy or drop shipped items may be excluded as noted in the
copy. No PO Boxes or APO/FPO. Alaska and Hawaii overnight service only on
orders received by 12 NOON (EST). Total charge for shipping and processing
$45, delivered next business day for Alaska and Hawaii. Other restrictions
SHIPPING ABROAD: We regret that we cannot ship
outside of the United States.
Gift Card included on request. Please click for more information.
Charges are for each Ship To address and include shipping, processing and
To Discuss your Order: Please call 1-888-557-2647 to speak with Customer
Outside the USA, please contact our Customer Service Staff at 1-330-650-5000
(8:30 a.m. to 10:00 p.m. ET, Monday through Friday).
GIFT DELIVERIES: We give special attention to gift orders and, of course,
omit price and sales slips. At your request, we will include a gift card
with your personal message, printed on card stock, with any order, at no
charge. Include message in the "Gift Message" field during checkout. For an
additional $5.00 we can place a purchased item in a Gift Wrap. On the "your
order" or "checkout" screen where your items are listed, you will see a
"Gift Wrap" column. If the item has gift-wrapping available you will see a
"click" in that column. Click that link and the Gift Wrap ($5.00) will be
added as a separate item to your order, and the item you want gift-wrapped
will be added to your "gift wrapped" list.
Each time you click to gift wrap another item, it will be added to your "gift
wrapped" list. If you'd like to see a complete list of your gift wrapped
items, click the "view items" link where it says "Gift Wrap" in your order. A
pop-up window will appear listing your gift-wrapped items.
To remove the gift wrap from your order, simply click the "delete" link that
appears in the "Gift wrap" column. If you make a mistake or the quantity of
the Gift Wrap does not match the number of items you've selected to be
wrapped, then click "delete" and re-wrap your items.
Unfortunately we cannot provide gift wrap for some large, heavy, unusually
shaped products, or those items shipped directly from our vendors. "Gift
wrap not available" is noted on the item's information page, and signified
by an "n/a" in its "Gift Wrap" column on the order screens. If you have any
questions concerning gift wrapping, please call 1-888-557-2647 or e-mail us.
Join our Bas Bleu Society for $30.00 per year and receive Gift Wrapping at half price.
RETURNS AND EXCHANGES: Directions are provided on the back of our packing slip. If you are not completely satisfied with your purchase, simply return it for exchange, credit or refund. Personalized items, however, can be returned only if the result of our error or manufacturing defect. Refunds will be made in the same manner payment was rendered. Our Customer Service Staff is happy to provide additional assistance. Simply call us at 1-888-557-2647.
Returns made for reasons other than damage, defect or our error must be
returned postage prepaid. Please note that you are responsible for the safe
return of merchandise and all shipping costs. C.O.D. returns cannot be
processed. Be sure to insure the package and obtain a receipt from the
carrier as proof of return.
PRICING: We reserve the right to correct pricing errors.
DUPLICATE CATALOGS: Please help us stop waste. If you are receiving more
than one copy of this issue, send all back covers and indicate the correct
one. We will issue a $5.00 coupon for use on your next order.
MAILING LISTS: We occasionally make our customer list of names and addresses available to carefully screened mail order companies whose products might be of interest to you. If you prefer not to receive such mailings, please copy your mailing label exactly and mail to:
5581 Hudson Industrial Parkway
PO Box 2599
Hudson, OH 44236-0099
Attn: Customer Preference Service
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