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Bas Bleu Shopping Help

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First time at the Bas Bleu Web site?
This is my first time at the site, how do I use it?
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Why should I sign up for an account?
Can you explain your review formats and listings?

Shopping and Checkout Questions
How do I shop on this site?
What is Catalog Quick Order?
How do I change quantities?
What credit cards do you accept?
Can you bill me and send my gift to a different address (gift)?
Can I include a Gift Card if my order is sent to another person?
Is there gift wrap available?
Can I ship a single order to multiple addresses?
How do you handle orders outside the USA?
What are your shipping rates and return policies?
Can I redeem coupons online?
Can I purchase or redeem gift certificates online?
Can I purchase or use a Bas Bleu Society membership online?

Security and Privacy Questions
I'm worried about credit card fraud. Is this site secure?
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Delivery Questions and Price Guarantee
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Delivery to Canada and other foreign countries
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Contacting and Visiting Bas Bleu
Where are you located/What is your address and phone number?
What are your business hours?

Bas Bleu Gift Wrap
How do I gift-wrap an item?
I want to change my gift-wrapped items, how do I do that?
I want an item gift wrapped, but it says "n/a" where the link is supposed to be. Why?
How many items can be gift-wrapped/What is the limit?
Where do I include my gift card message?
How do I save on gift-wrap?

Bas Bleu New Account Setup Questions
What are Bas Bleu "accounts" for?
How do I sign up for an account?
Is my credit information kept in my account?
What if I don't want my information stored (don't want an account)?

Trouble with your Bas Bleu Account?
I've ordered from you before, why can't I log in?
I set up an account previously, but I can't remember my password
My e-mail address has changed, what do I do?
When I try to enter my e-mail address, it tells me "User does not exist"
I keep getting "The password you supplied is incorrect" when it is the same password I used to sign up with!
Can I just bypass this and get on with my order?

Site trouble? (and misc. questions)
I'm having trouble placing an order, what's the problem?
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